Contact customer support
The LyganiusisAI support team responds to questions about accounts, deposits, withdrawals, charts and AI-assisted tools through the available contact channels. It does not give personalised investment advice or promise trading returns.
Get practical assistance with access, accounts and platform tools
Before contacting the team, prepare the email linked to your account, the topic of your request—such as signup, payment or technical support—and any useful screenshots. Specific information helps the team investigate efficiently and reduces avoidable follow-up.
Requests involving an active payment or pending withdrawal may be prioritised where possible. For security, genuine support staff will never ask for your full password or two-factor authentication codes.
If you have not signed up, registration can often be completed within a few minutes. You can then return with further questions. The FAQ covers common subjects including fees, security and supported markets.
Use a descriptive subject such as “Withdrawal still pending”, “Two-step login help” or “Question about fees”. A first response generally arrives within a few hours, although high volumes or payment checks may extend the wait; the team will provide updates.
